Senior research admin

Administration Co-ordination Manage and prioritise own workload, seek advice and support when required. Maintain open and clear communication with CRF staff at all levels, and more widely R I to ensure effective working across the team and division. Respond to emails in a timely and professional manner; forward and escalate matters as appropriate. Identify and highlight areas within working processes and procedures that could improve service delivery. Create an inclusive working environment where diversity is valued, everyone can contribute, and ensure we meet our duty to uphold and promote equality. Support induction of new starters by ensuring appropriate access to systems and software. Arrange team events as required. Schedule meetings using appropriate software, resolve appointment conflicts, book meeting rooms and/or set up Teams; circulate calendar invites. Formulate agendas, prepare, collate and distribute papers as appropriate ahead of the meeting, take clear, concise and accurate minutes that document decisions made and actions arising; circulate minutes and rolling actions in a timely manner. Arrange meeting room layout, equipment, hospitality, greet visitors etc. Co-ordinate the CRF Trials Review process, ensuring all applications are downloaded, filed and tabled ready for weekly review. Liaise with research disease teams to ensure an effective and timely trials review process: organise their meeting slots, communicate and resolve queries arising in a timely manner. Accurate record keeping, track and review progress of each application, with all decisions documented and outstanding actions followed-up. Update R-Peak (clinical research management system) with queries arising and final review outcome. Raise purchase requisitions for goods and services (e.g. stationary, supplies, travel etc.) on Integra (NHS procurement system); track and receipt items on arrival; conduct research into new goods and services as directed. Support team members with conference bookings and planning travel. Assist in the development PowerPoint slides for internal and external meetings. Contribute to ad-hoc or planned project work with appropriate direction from senior staff. Create bespoke documents for the team such as leaflets and posters etc. using MS Office software. Assist with reporting maintenance requests and ensure they are dealt with in a timely manner, raise health safety or other site issues appropriately keeping your line manager informed at all times. Reception Occasional reception duties acting as first point of contact for patients and visitors to the CRF. Respond to all face-to-face interactions, incoming calls and emails in a timely and professional manner. Deal with enquiries some of which are complex and sensitive, acting on own initiative effectively and taking appropriate action. Ensure confidentiality is maintained at all times adhering to Trust Policies and Christie Values. General Contribute to, and maintain, a positive working team environment Escalate issues or concerns as appropriate Attend and contribute to team meetings Be responsible for co-ordinating and updating relevant pages on the Research and Innovation Internet and Intranet (HIVE) sites Be proactive in relation to your own personal development; attend relevant mandatory training updates Undertake general office duties including photocopying, scanning, filing etc., as well as other administrative duties commensurate with level of the post. Work flexibly around the needs of the service